Returns & Exchanges
First off: If it isn't right, let us know, and we will do our best to make it right!
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it, with tags attached. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
To return your product, you can mail the product to or come by: Cotton Row Clothier 12213 University Ave Lubbock, Texas US 79423.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Exchanges (if applicable)
Change your mind? Need a different size or color? As long as your product was purchased at full price and is unworn, unused, or washed and within 30 days of receipt we can exchange. Send us an email at firstname.lastname@example.org or come by our local store front at 12213 University Ave Lubbock, Texas US 79423. We are located inside Hub City Design.