Refund policy

Our Return Policy allows for exchanges and refunds on purchases made directly through our company. If for any reason you are not happy with your purchase, you may return your item(s) within 30 days of the date of receipt. Items purchased in the Sale section of our website are final sale and are not eligible for return.

All returns must be returned in their original condition (unworn, unwashed, unaltered) with the original tag still attached. All merchandise must be unworn.  Returns that do not meet these criteria will be deemed non-returnable and will be denied. Please allow 5-7 days from the date we receive your return for processing. We will notify you via email once your return has been processed. Original shipping charges are non-refundable.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@cottonrowclothier.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. You can exchange for another size or apply funds to another item.